Shipping Rates

Shipping rate to Canada is $20

We ship USPS as our primary carrier. Some items may be shipped direct from the distributor or manufacturer via UPS. We do not offer expedited shipping options.

Signature may be required on orders shipped to an address different than billing, as well as business or apartment addresses, and orders valued at $200 or more. This is both a security precaution to protect cardholders against fraudulent purchases, as well as to prevent mail loss or theft.

Orders paid with PayPal will only be shipped to the confirmed U.S. or Canadian address on record with PayPal.

International Shipping
Skin-Spa only ships to the United States and Canada.

Shipping Damages, Problems and Loss
Inspect your order immediately upon arrival. Report any shipping problems or errors to Skin-Spa within 48 hours of receipt. If your shipment is damaged, save the product and original packaging. Damaged merchandise will only be exchanged for the exact same product.

For American Customers: If it has been 10 business days (does not include holidays or weekends) since your order date and it has not been received, contact Skin-Spa to investigate the location of your order. All orders confirmed lost by the carrier will be replaced with the same products.

For Canadian Customers: If it has been 30 business days (does not include holidays or weekends) since your order date and it has not been received, contact Skin-Spa to investigate the location of your order. All orders confirmed lost by the carrier will be replaced with the same products. Note that orders to Canada must clear Customs and they state this process can take from 1 week to 3 weeks depending upon location.

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